{"id":2720,"date":"2025-09-19T19:14:50","date_gmt":"2025-09-19T19:14:50","guid":{"rendered":"https:\/\/menopausematter.org\/?page_id=2720"},"modified":"2025-09-19T19:14:50","modified_gmt":"2025-09-19T19:14:50","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/menopausematter.org\/fr\/privacy-policy-2\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<h1 data-start=\"314\" data-end=\"353\">Privacy Policy for Menopause Matter<\/h1>\n<p data-start=\"354\" data-end=\"392\"><em data-start=\"354\" data-end=\"390\">Effective Date: September 19, 2025<\/em><\/p>\n<p data-start=\"394\" data-end=\"675\">Menopause Matter (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, website, mobile tools, and other platforms (collectively, the \u201cServices\u201d).<\/p>\n<p data-start=\"677\" data-end=\"747\">By using our Services, you consent to the practices described below.<\/p>\n<hr data-start=\"749\" data-end=\"752\" \/>\n<h2 data-start=\"754\" data-end=\"784\">1. Information We Collect<\/h2>\n<p data-start=\"786\" data-end=\"839\">We collect information in the following categories:<\/p>\n<h3 data-start=\"841\" data-end=\"882\">a. Information You Provide Directly<\/h3>\n<ul data-start=\"883\" data-end=\"1302\">\n<li data-start=\"883\" data-end=\"964\">\n<p data-start=\"885\" data-end=\"964\"><strong data-start=\"885\" data-end=\"909\">Personal identifiers<\/strong>: Name, email address, phone number, mailing address.<\/p>\n<\/li>\n<li data-start=\"965\" data-end=\"1066\">\n<p data-start=\"967\" data-end=\"1066\"><strong data-start=\"967\" data-end=\"983\">Demographics<\/strong>: Age, date of birth, gender identity, menopause stage (peri-, menopause, post-).<\/p>\n<\/li>\n<li data-start=\"1067\" data-end=\"1212\">\n<p data-start=\"1069\" data-end=\"1212\"><strong data-start=\"1069\" data-end=\"1099\">Health-related information<\/strong>: Symptoms, lifestyle details, preferences, or other information you choose to share for personalized guidance.<\/p>\n<\/li>\n<li data-start=\"1213\" data-end=\"1302\">\n<p data-start=\"1215\" data-end=\"1302\"><strong data-start=\"1215\" data-end=\"1233\">Communications<\/strong>: Emails, chat messages, survey responses, or feedback you provide.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1304\" data-end=\"1348\">b. Information Collected Automatically<\/h3>\n<ul data-start=\"1349\" data-end=\"1650\">\n<li data-start=\"1349\" data-end=\"1433\">\n<p data-start=\"1351\" data-end=\"1433\"><strong data-start=\"1351\" data-end=\"1366\">Device data<\/strong>: IP address, browser type, operating system, device identifiers.<\/p>\n<\/li>\n<li data-start=\"1434\" data-end=\"1536\">\n<p data-start=\"1436\" data-end=\"1536\"><strong data-start=\"1436\" data-end=\"1450\">Usage data<\/strong>: Pages visited, time spent, clicks, search queries, and interactions with Services.<\/p>\n<\/li>\n<li data-start=\"1537\" data-end=\"1650\">\n<p data-start=\"1539\" data-end=\"1650\"><strong data-start=\"1539\" data-end=\"1574\">Cookies &amp; tracking technologies<\/strong>: Used to improve functionality, personalize content, and analyze traffic.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1652\" data-end=\"1691\">c. Information from Third Parties<\/h3>\n<ul data-start=\"1692\" data-end=\"1878\">\n<li data-start=\"1692\" data-end=\"1878\">\n<p data-start=\"1694\" data-end=\"1878\">If you access our Services via third-party platforms (Google, Apple, or social logins), we may collect limited profile and authentication information as permitted by those providers.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1880\" data-end=\"1883\" \/>\n<h2 data-start=\"1885\" data-end=\"1920\">2. How We Use Your Information<\/h2>\n<p data-start=\"1922\" data-end=\"1960\">We use your personal information to:<\/p>\n<ul data-start=\"1961\" data-end=\"2356\">\n<li data-start=\"1961\" data-end=\"2012\">\n<p data-start=\"1963\" data-end=\"2012\">Provide, personalize, and improve our Services.<\/p>\n<\/li>\n<li data-start=\"2013\" data-end=\"2068\">\n<p data-start=\"2015\" data-end=\"2068\">Deliver educational resources and symptom guidance.<\/p>\n<\/li>\n<li data-start=\"2069\" data-end=\"2128\">\n<p data-start=\"2071\" data-end=\"2128\">Respond to your inquiries and provide customer support.<\/p>\n<\/li>\n<li data-start=\"2129\" data-end=\"2211\">\n<p data-start=\"2131\" data-end=\"2211\">Send updates, newsletters, or relevant health information (with your consent).<\/p>\n<\/li>\n<li data-start=\"2212\" data-end=\"2285\">\n<p data-start=\"2214\" data-end=\"2285\">Conduct research and data analysis to improve menopause-related care.<\/p>\n<\/li>\n<li data-start=\"2286\" data-end=\"2356\">\n<p data-start=\"2288\" data-end=\"2356\">Ensure security, prevent fraud, and comply with legal obligations.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2358\" data-end=\"2536\"><strong data-start=\"2358\" data-end=\"2372\">Important:<\/strong> Menopause Matter does <strong data-start=\"2395\" data-end=\"2454\">not diagnose, treat, or prescribe medical interventions<\/strong>. Our content is educational and should not replace professional medical advice.<\/p>\n<hr data-start=\"2538\" data-end=\"2541\" \/>\n<h2 data-start=\"2543\" data-end=\"2604\">3. Legal Bases for Processing (Canada + GDPR Compliance)<\/h2>\n<p data-start=\"2606\" data-end=\"2703\">We comply with Canadian privacy laws (PIPEDA) and, where applicable, the European Union\u2019s GDPR.<\/p>\n<ul data-start=\"2705\" data-end=\"2986\">\n<li data-start=\"2705\" data-end=\"2791\">\n<p data-start=\"2707\" data-end=\"2791\"><strong data-start=\"2707\" data-end=\"2718\">Consent<\/strong>: For newsletters, symptom-tracking, or sharing health-related details.<\/p>\n<\/li>\n<li data-start=\"2792\" data-end=\"2842\">\n<p data-start=\"2794\" data-end=\"2842\"><strong data-start=\"2794\" data-end=\"2806\">Contract<\/strong>: To provide Services you request.<\/p>\n<\/li>\n<li data-start=\"2843\" data-end=\"2890\">\n<p data-start=\"2845\" data-end=\"2890\"><strong data-start=\"2845\" data-end=\"2865\">Legal obligation<\/strong>: When required by law.<\/p>\n<\/li>\n<li data-start=\"2891\" data-end=\"2986\">\n<p data-start=\"2893\" data-end=\"2986\"><strong data-start=\"2893\" data-end=\"2917\">Legitimate interests<\/strong>: To improve our Services, provided your rights are not overridden.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2988\" data-end=\"2991\" \/>\n<h2 data-start=\"2993\" data-end=\"3030\">4. How We Share Your Information<\/h2>\n<p data-start=\"3032\" data-end=\"3099\">We do <strong data-start=\"3038\" data-end=\"3060\">not sell your data<\/strong>. We may share information only when:<\/p>\n<ul data-start=\"3100\" data-end=\"3611\">\n<li data-start=\"3100\" data-end=\"3191\">\n<p data-start=\"3102\" data-end=\"3191\"><strong data-start=\"3102\" data-end=\"3128\">With service providers<\/strong>: For hosting, analytics, email delivery, or secure payments.<\/p>\n<\/li>\n<li data-start=\"3192\" data-end=\"3285\">\n<p data-start=\"3194\" data-end=\"3285\"><strong data-start=\"3194\" data-end=\"3254\">With healthcare professionals (if you choose to connect)<\/strong>: Only with explicit consent.<\/p>\n<\/li>\n<li data-start=\"3286\" data-end=\"3401\">\n<p data-start=\"3288\" data-end=\"3401\"><strong data-start=\"3288\" data-end=\"3326\">For research &amp; anonymized insights<\/strong>: Aggregated and de-identified data may be used for research or advocacy.<\/p>\n<\/li>\n<li data-start=\"3402\" data-end=\"3490\">\n<p data-start=\"3404\" data-end=\"3490\"><strong data-start=\"3404\" data-end=\"3428\">For legal compliance<\/strong>: To meet obligations under law, regulation, or court order.<\/p>\n<\/li>\n<li data-start=\"3491\" data-end=\"3611\">\n<p data-start=\"3493\" data-end=\"3611\"><strong data-start=\"3493\" data-end=\"3515\">Business transfers<\/strong>: If part of our operations are merged or acquired, data may transfer as part of the business.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3613\" data-end=\"3616\" \/>\n<h2 data-start=\"3618\" data-end=\"3640\">5. Data Retention<\/h2>\n<p data-start=\"3642\" data-end=\"3921\">We retain information only as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements. Sensitive health-related data is subject to enhanced safeguards and deleted upon verified request unless retention is required by law.<\/p>\n<hr data-start=\"3923\" data-end=\"3926\" \/>\n<h2 data-start=\"3928\" data-end=\"3955\">6. Your Privacy Rights<\/h2>\n<p data-start=\"3957\" data-end=\"4067\">Depending on your location, you may have rights under <strong data-start=\"4011\" data-end=\"4053\">PIPEDA, GDPR, or other applicable laws<\/strong>, including:<\/p>\n<ul data-start=\"4069\" data-end=\"4419\">\n<li data-start=\"4069\" data-end=\"4122\">\n<p data-start=\"4071\" data-end=\"4122\"><strong data-start=\"4071\" data-end=\"4081\">Access<\/strong>: Request a copy of your personal data.<\/p>\n<\/li>\n<li data-start=\"4123\" data-end=\"4184\">\n<p data-start=\"4125\" data-end=\"4184\"><strong data-start=\"4125\" data-end=\"4139\">Correction<\/strong>: Fix inaccurate or incomplete information.<\/p>\n<\/li>\n<li data-start=\"4185\" data-end=\"4232\">\n<p data-start=\"4187\" data-end=\"4232\"><strong data-start=\"4187\" data-end=\"4199\">Deletion<\/strong>: Request erasure of your data.<\/p>\n<\/li>\n<li data-start=\"4233\" data-end=\"4285\">\n<p data-start=\"4235\" data-end=\"4285\"><strong data-start=\"4235\" data-end=\"4250\">Restriction<\/strong>: Limit how we process your data.<\/p>\n<\/li>\n<li data-start=\"4286\" data-end=\"4354\">\n<p data-start=\"4288\" data-end=\"4354\"><strong data-start=\"4288\" data-end=\"4303\">Portability<\/strong>: Receive your data in a machine-readable format.<\/p>\n<\/li>\n<li data-start=\"4355\" data-end=\"4419\">\n<p data-start=\"4357\" data-end=\"4419\"><strong data-start=\"4357\" data-end=\"4377\">Withdraw consent<\/strong>: Opt out of communications at any time.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4421\" data-end=\"4524\">To exercise your rights, contact us at <strong data-start=\"4460\" data-end=\"4491\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4462\" data-end=\"4489\">privacy@menopausematter.org<\/a><\/strong>. Verification may be required.<\/p>\n<hr data-start=\"4526\" data-end=\"4529\" \/>\n<h2 data-start=\"4531\" data-end=\"4557\">7. Children\u2019s Privacy<\/h2>\n<p data-start=\"4559\" data-end=\"4715\">Our Services are <strong data-start=\"4576\" data-end=\"4613\">not directed to children under 18<\/strong>. We do not knowingly collect information from minors. If we discover such data, it will be deleted.<\/p>\n<hr data-start=\"4717\" data-end=\"4720\" \/>\n<h2 data-start=\"4722\" data-end=\"4758\">8. Security of Your Information<\/h2>\n<p data-start=\"4760\" data-end=\"4819\">We use strong safeguards to protect your data, including:<\/p>\n<ul data-start=\"4820\" data-end=\"4998\">\n<li data-start=\"4820\" data-end=\"4865\">\n<p data-start=\"4822\" data-end=\"4865\">Encryption (SSL\/TLS) for data in transit.<\/p>\n<\/li>\n<li data-start=\"4866\" data-end=\"4911\">\n<p data-start=\"4868\" data-end=\"4911\">Secure storage for sensitive health data.<\/p>\n<\/li>\n<li data-start=\"4912\" data-end=\"4943\">\n<p data-start=\"4914\" data-end=\"4943\">Role-based access controls.<\/p>\n<\/li>\n<li data-start=\"4944\" data-end=\"4998\">\n<p data-start=\"4946\" data-end=\"4998\">Regular audits and monitoring for vulnerabilities.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"5000\" data-end=\"5092\">Despite these measures, no system is fully secure. You share information at your own risk.<\/p>\n<hr data-start=\"5094\" data-end=\"5097\" \/>\n<h2 data-start=\"5099\" data-end=\"5135\">9. International Data Transfers<\/h2>\n<p data-start=\"5137\" data-end=\"5331\">If you access our Services outside Canada, your information may be transferred across borders. When required, we use <strong data-start=\"5254\" data-end=\"5286\">Standard Contractual Clauses<\/strong> and other safeguards to protect your data.<\/p>\n<hr data-start=\"5333\" data-end=\"5336\" \/>\n<h2 data-start=\"5338\" data-end=\"5364\">10. Third-Party Links<\/h2>\n<p data-start=\"5366\" data-end=\"5493\">Our Services may link to third-party websites. We are not responsible for the privacy practices or content of external sites.<\/p>\n<hr data-start=\"5495\" data-end=\"5498\" \/>\n<h2 data-start=\"5500\" data-end=\"5531\">11. Updates to This Policy<\/h2>\n<p data-start=\"5533\" data-end=\"5752\">We may update this Privacy Policy from time to time. Changes will be posted with a new \u201cEffective Date.\u201d If material changes are made, we will notify you by email or a clear notice on our site before they take effect.<\/p>\n<hr data-start=\"5754\" data-end=\"5757\" \/>\n<h2 data-start=\"5759\" data-end=\"5778\">12. Contact Us<\/h2>\n<p data-start=\"5780\" data-end=\"5890\">If you have questions or concerns about this Privacy Policy or your personal information, please contact us:<\/p>\n<p data-start=\"5892\" data-end=\"6099\"><strong data-start=\"5892\" data-end=\"5927\">Menopause Matter Privacy Office<\/strong><br data-start=\"5927\" data-end=\"5930\" \/>Email: <strong data-start=\"5937\" data-end=\"5968\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5939\" data-end=\"5966\">privacy@menopausematter.org<\/a><\/strong><br data-start=\"5968\" data-end=\"5971\" \/>Mail: <strong data-start=\"5977\" data-end=\"6024\">Menopause Matter, Privacy Compliance Office<\/strong><br data-start=\"6024\" data-end=\"6027\" \/><strong data-start=\"6027\" data-end=\"6097\">5700 Yonge Street, Suite 200, North York, Ontario, M2N 5M9, Canada<\/strong><\/p>\n<hr data-start=\"6101\" data-end=\"6104\" \/>\n<p data-start=\"6106\" data-end=\"6255\">","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for Menopause Matter Effective Date: September 19, 2025 Menopause Matter (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, website, mobile tools, and other platforms (collectively, the \u201cServices\u201d). By using our Services, you consent [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2720","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Menopause Matter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/menopausematter.org\/fr\/privacy-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Menopause Matter\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy for Menopause Matter Effective Date: September 19, 2025 Menopause Matter (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d) is committed to protecting your privacy. 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