Menopause Matter Support
Welcome to the Menopause Matter Support page.
If you’re experiencing any issues with the Menopause Matter app or have questions about how it works, you’re in the right place.
Our goal is to make it easier for women 40+ to access trusted information, track symptoms, and feel supported through perimenopause, menopause, and post-menopause.
Common Questions
I can’t log in or the app isn’t loading properly.
- Make sure you have a stable internet connection (Wi-Fi or data).
- Close the app completely and reopen it.
- Check that you’re using the latest version of the Menopause Matter app from the App Store or Google Play (if available in your region).
If the issue continues, please contact us using the support email below and include your device type (iPhone/Android) and what you see on the screen.
The app crashes or freezes.
- Restart your device and try opening the app again.
- Ensure your operating system (iOS/Android) is up to date.
If the problem keeps happening, please email us with:
- Your device model
- Your operating system version
- A brief description of what you were doing when the app crashed
I have a question about my symptoms or menopause in general.
The Menopause Matter app provides general wellness information and tools, but it does not replace medical advice, diagnosis, or treatment. For any personal health concerns, please consult your doctor or qualified healthcare provider.
Contact Support
If you need help with the app, found a bug, or have feedback or suggestions, you can reach us at:
📧 Email: info@menopausematter.org
🌐 Website: https://menopausematter.org
When you contact us, please include (if possible):
- Your name (optional)
- Your device type (e.g., iPhone 15, Android)
- A brief description of the issue
- Screenshots if helpful
We do our best to respond to support requests as quickly as possible.
Important Note
The Menopause Matter app is provided for informational and educational purposes only. It is not intended to provide medical, diagnostic, or treatment advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
If you are experiencing a medical emergency, please contact your local emergency services immediately.
Feedback & Improvements
We are continually working to improve the Menopause Matter app and add new features to better support women in midlife. Your feedback is valuable and helps us shape future updates.
Thank you for being part of the Menopause Matter community.